Club Shop Refund Policy

All products are sold subject to the regulations of Derbyshire County Cricket Club (“the club”).

The club reserves the right to change product prices at any time. The club may run promotional offers, which may include a change in price, at any time.

The club reserves the right to change the advertised products without notice and liability where it is necessary to do so.

The club reserves the right to change these Terms and Conditions from time to time.

Refund Policy

1. The club offer returns within 30 days of purchase. You can return your product for a different product, or a refund to the original payment method.
2. This applies to products purchased both in-store and online
3. Exceptions to this Return Policy:
   3.1 Discounted items are final and cannot be returned or exchanged
   3.2 Returned items must have tags still on and be returned in original product packaging
   3.3 Returned items must have no visible signs of wear or use
4. To initiate a return
   4.1 Reply to your order confirmation email to request which products you would like to return
   4.2 Await acknowledgement from the club which states the return has been accepted
   4.3 Send all items back to: Derbyshire County Cricket Club, The County Ground, Nottingham Road, Derby, DE21 6DA
   4.4 Return postage costs must be covered solely by the customer